Help & Support

How do I submit a math problem?

You can submit math problems in several ways:

• Type your problem directly in the text box
• Take a photo of your homework and upload it
• Drag and drop an image into the upload area
• Paste an image from your clipboard (Ctrl+V)
• Use the scratchpad to draw diagrams or equations

How does MathGenie help me learn?

MathGenie helps you learn in two main ways:

• Problem-solving guidance: Instead of just giving you answers, it guides you step by step, asks questions, and provides hints to help you think through each step
• Concept exploration: Browse and learn new math concepts by grade level with explanations and examples

This approach helps you truly understand the concepts and become better at solving similar problems on your own.

What grade levels does MathGenie support?

MathGenie supports math concepts from Grade 4 through High School, including:

• Elementary math (Grades 4-8)
• Algebra and Pre-Algebra
• Geometry
• Functions and Modeling
• Statistics and Probability

Is my information private?

Yes! We take your privacy seriously. We don't save any of your personal information unnecessarily, and your math problems stay private. Check our Privacy Policy for complete details.

Can I use voice input?

Yes! Hold down the microphone button to record your question, then release to have it transcribed. This is especially helpful for longer word problems or when you want to describe a complex diagram.

What if MathGenie doesn't understand my problem?

Try these tips:

• Make sure your image is clear and well-lit
• Try typing the problem in text if the image isn't working
• Break complex problems into smaller parts
• Use the scratchpad to redraw unclear diagrams

How do I explore math concepts?

Visit our Concepts page to browse math topics by grade level. Each concept includes explanations, examples, and practice opportunities to help you master new skills.